Terms & Conditions
Order
No Purchase Orders, Fax or C.O.D. orders please. Only online and email order is accepted.
Shipping Methods
All items are shipped by methods listed on check out page at different charges.
Price
For your convenience, all of our most current pricing is listed on our web site and updated in real-time.
Sales Tax
All orders shipping into California will be charged applicable sales tax according to s tax rate.
Refund Policy
In what case we will offer refund varies from different situations.
Order status
You may acquire your order status and other live updates by logging in to your account on our website. You may also contact our Customer Service for help.
Security
Security is a top priority at TANBURO. When you submit sensitive information via the website, your information is protected both online and offline. Only trusted, authorized employees will process the payment to make sure your information is handled with the utmost level of security.
Privacy
TANBURO respects your privacy. We will not under any circumstances sell or release your information to anyone except as outlined in our privacy policy. All of the information obtained from our web site will be used for processing purposes only. The only e-mails you will receive from TANBURO are updates to any recent orders and/or returns.
Change orders/ Cancel orders
Once an order is submitted it can only be amended or edited by emailing to customer service. Once our warehouses have scanned an order, the order cannot be cancelled.
Product listings
TANBURO strives for accuracy in all item descriptions, photographs, compatibility references, detailed specifications, pricing, links and any other product-related information contained herein or referenced on our website. Due to human error and other determinates we cannot guarantee that all item descriptions, photographs, compatibility references, detailed specifications, pricing, links and any other product-related information listed is entirely accurate, complete or current, nor can we assume responsibility for these errors. In the event a product listed on our website is labeled with an incorrect price due to some typographical, informational, technical or other error, TANBURO shall at its sole discretion have the right to refuse and/or cancel any order for said product and immediately amend, correct and/or remove the inaccurate information.
Purchase Agreement
By accepting delivery of any product delivered from TANBURO ("TANBURO"), you ("Customer") agree to be bound by the terms and conditions listed below. You and TANBURO agree that the following terms and conditions are the exclusive terms governing the sales transaction between Customer and TANBURO. Any attempt to alter, supplement, modify or amend these terms and conditions by the Customer will be considered a material alteration of this agreement and, therefore, are null and void. In addition, these terms and conditions are subject to change at any time, without prior written notice. Therefore, please check these terms and conditions carefully each time you place an order with or accept delivery of any goods from TANBURO.